Services provided include

Ear Wax Removal

Whitsunday Hearing offers an alternative and specialized ear wax removal service.Wax Removal Suction

Are your ears causing you concern?

Are you prone to wax blockages?

Do you wear hearing aids?

Are you about to have a hearing test?

Read on below about our wax removal service.

How do I know my ears have an ear wax blockage?

There are many symptoms which may indicate a wax build up in your ears. These may include:

  • Sudden Hearing Loss
  • Ringing in your ears (also known as tinnitus)
  • A feeling of fullness in your ears
  • Ear pain
  • Itching
  • Odour
  • Discharge from the ear
  • Coughing

Is ear wax normal?

Yes, it is completely normal. Ear wax production, (also known as cerumen) is a natural part of normal ear function – acting as a self-cleaning mechanism for your ears. Occasionally this mechanism can fail. If it does, may cause your ears to be blocked with war wax.

What factors might increase my risk of having a wax blockage?

  • Being in an older age group
  • You wear hearing aids
  • Use of cotton buds and hairpins to clean your ear canal. I’m sure you have heard the saying to “never put anything smaller than your elbow in your ear!”
  • Using of ear plugs and earphones
  • Narrow, curvy and/or hairy ear canals
  • Your ears naturally produce a large amount of ear wax that you ear canal can’t remove
  • Dirty and dusty work environments
  • You have previous ear surgery

If you are having any issues with blocked ears, come and see our team of health professionals who will safely, gently and quickly help to unblock your ears by removing your ear wax build up or foreign body from your ear canal.

How is the wax removed?

The clinician wears a set of illuminated converged binocular glasses and uses a wax loop and speculum to safely remove the wax from your ear canal. Suctioning of wax may also be required via a special vacuum.

How long does it take?

The procedure may take up to 20 minutes to complete, depending on the amount of ear wax that needs to be removed.

If the wax is difficult to remove, we may recommend the use of waxsol (or similar) for a few nights to help soften the wax.

How much does it cost?

Medicare does not cover this procedure, neither does private health.

We suggest that you use drops (waxsol or similar) for a few nights prior to your appointment to help soften the wax and make it both easier, and more comfortable for you when we remove the wax. It may also save you having to return in a few days for another appointment.


Please give us a call on 07 4946 4906 to book your appointment.

What happens if you can’t remove the wax?

In instances where the wax is too difficult to remove we will ask that you use some drops for a few nights before returning on another date. Occasionally, you may need to have the wax removed by your GP or an Ear Nose & Throat specialist.